Do you know what’s costing you and your business at least $100K in lost opportunity?

It’s 8:30 am on Thursday, Jack wrapped up his morning debrief with his team when his assistant informs him that Diane would like to see him in her office in 30 minutes. What does she want, Jack thought, we’ve not officially crossed paths before? Early in Jack’s career, he was little wild, crazy, immature, yet he … Read more

Without trust, you have no customers

Without trust, you have no customers According to Contractor Nation, referrals are more influential in driving potential customers to your contracting / building website site than anything a contractor/builder can post online. While photos and videos of the project are great, they are not enough to convince someone to pick up the phone and call. … Read more

Develop a winning culture

Why Many Are Second-Rate and What You Can Do to Develop a Winning One AH! The smell of freshly cut grass on a warm August morning! The sun is rising and casting shadows off players’ heads on the fields. Teams across America are prepping for another sporting season full of hope and dreams of championships. … Read more

The Enemy Within

It’s Monday morning, the warmth of the sun brings a smile to your face as you unlock the doors and open up for the day. Twenty minutes later, it starts. One employee called in sick. Another is a no show, for the fifth time in 30 days. Your top customer just put in a rush … Read more

Hiring employees with the IT factor

Over the past two decades, I’ve had the privilege of hiring new additions to the team. However, one thing which was always dreaded was updating the job description. Job descriptions typically list numerous mundane tasks the last person did, with enough department jargon to make your head spin. Let’s face it, if you were to … Read more

Hey Boss, Let’s Grab a Drink

[et_pb_section bb_built=”1″][et_pb_row _builder_version=”3.0.92″][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.92″ background_layout=”light”] It’s 5:53 AM as I walk into the office for another great day. Walking through the door, a few employees from 3rd shift were around one of the lines in intense discussion. Great, the line is down. As I’m walking toward them, one of them is waving their hands, … Read more